Frequently Asked Questions
Why online tuition for Chinese?
Similar to other subjects, Chinese tuition can be conducted effectively online. Besides the convenience of having your questions answered at your choice location, you also have the flexibility of reviewing your lesson and materials before and after lesson. Mdm Goh believes that learning does not take place only during lesson. Her goal is to ensure students are adequately exposed to materials in Chinese language before and after lesson.
What if I am not satisfied with Online Chinese Tutor?
If the first scheduled lesson did not take place or was not handled professionally due to the negligence of the tutor, a refund of 50% of the lesson fee will be processed. The other 50% of the lesson fee serves as a deposit and cannot be refunded.
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For regular and returning students, from the second lesson to the fourth lesson, if you are not satisfied with the quality of the lesson(s), a refund of 80% of each lesson's fee will be processed. The remaining 20% of the lesson fee serves as payment for the preparation time of each lesson.
Due to the customised nature of the lessons, the refund for each student will only be offered and processed up to a maximum of 4 lessons.
Are there any benefits for first-time customers?
As first-time customers, you enjoy a complimentary pre-lesson assessment that helps Mdm Goh conduct analysis of your learning needs. Mdm Goh will also create a customised online learning course for you to access the learning materials used for your lessons.
Do you have a customer referral program?
Regular and returning students will enjoy a complimentary lesson of 1.5 hours upon successful completion of 4 lessons by each referred student.